Online business is constantly increasing in importance. This is particularly true in the entertainment industry on account of the fact that their products, for the most part, are distributed in digital as well as in physical form.

arvato Entertainment specialises in such requirements and offers tailor-made e-commerce solutions from a single source. In addition to e-commerce logistics and fulfilment we also offer complete shop solutions. For example we create merchandising, artist or label web shops for our customers.

Such a solution gives our customer the opportunity to develop direct contact to end users and thus to focus on products better aligned to suit their needs.

Our portfolio contains the following components:

• online shop development
• shop support
• hosting / infrastructure
• handling of payments
• stock-keeping
• dispatch to end users / fulfilment
• transport management
• returns processing
• customer service

In addition to physical distribution we also offer our customers distribution of the digital products. Irrespective of whether it is a question of music, audio books, eBooks, videos or games, we will bring your contents onto a wide variety of terminal equipment and platforms.

Based on flexible and scalable platforms. From the individually developed artist web shop for merchandising products to a complete audio book download portal, we offer our customers flexible and scalable solutions from one single source.